Summary
This position is located in the Small Business Administration, National Support Network Center in Buffalo, NY. The incumbent serves as the principal administrative operations support specialist responsible for coordinating and maintaining multiple administrative service functions necessary to sustain daily Center operations and disaster response activities.
Duties
As an Administrative Support Specialist at the GS-0301-9, some of your typical work assignments may include: Coordinates administrative support activities for disaster center operations, including travel, timekeeping, personnel documentation, logistics, supplies, property accountability, and facility support. Reviews administrative requests, records, and supporting documentation for completeness, accuracy, and compliance with applicable regulations, policies, and established procedures. Provides guidance to employees on administrative procedures and resolves routine discrepancies involving travel, time and attendance, documentation, employee access, and other administrative transactions. Coordinates logistical and facility support activities, including mail and shipping, inventory and supply management, accountable property, workspace preparation, and facility service requests. Maintains administrative tracking systems and records, monitors pending actions and operational workloads, and prepares summary information and reports for management.
Education
APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.
How you will be evaluated
Applicants meeting basic eligibility requirements will be further evaluated based on additional assessments. One of these assessment is USA Hire. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. The assessments relate to the following Competencies required to do the work of this position: Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. One of the required assessments for this position is an online assessment that measures critical general competencies required to perform the job.