Summary
You will serve as a Concessions Management Assistant with the National Park Service at Glen Canyon National Recreation Area (GLCA) and Rainbow Bridge National Monument (RABR). You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
Duties
Some of the major duties you will perform include but are not limited to the following: Serves as branch and/or division receptionist; processes incoming and outgoing email; manages calendars and makes arrangements for staff meetings and events. Serves as principle contact for general concessions information in the concessions office, providing information such as reporting formats and deadlines. Disseminates relevant policy and procedural information to commercial service providers and park personnel as directed by the supervisor or other senior employee. Assists others or conducts evaluations to ensure compliance with contracts and Commercial Use Authorizations (CUA). Issues CUAs Drafts documents and manages spreadsheets; utilizes Microsoft software and other computer programs to complete tasks described above.
Requirements
Must be a U.S. Citizen or National. Appointment subject to background investigation and favorable adjudication. Males born after 12-31-59 must be registered for Selective Service. Direct Deposit participation required. Successfully pass the E-Verify employment verification check. To learn more, visit https://www.e-verify.gov/. Must possess and maintain a valid driver's license throughout employment. You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided. You are required to complete training, obtain and maintain a government credit card with travel and purchase authority. Probationary Period: As a condition of employment for accepting this position, you may be required to serve a period to evaluate your fitness and whether your continuation of employment advances the public interest. This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Under applicable law, the employment of an individual serving a probationary or trial period automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
This position does not allow substituting education for experience.
How you will be evaluated
Your qualifications will be evaluated based on your application materials (e.g. resume, supporting documents), the responses you provide on the application questionnaire, and the result of the additional assessment(s) required for this position. To be considered for this position, you must complete all required steps in the process. Your resume must not exceed 2 pages. Only the document submitted as the "Resume" under the Documents section will be used to determine your qualifications/eligibility and for rating purposes. In the event you submit more than one resume, only the latest submission will be reviewed. You will be assessed in the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Flexibility Integrity/Honesty Interpersonal Skills Reading Comprehension Teamwork In addition to the application and application questionnaire, this position requires successful completion of the USA Hire Assessment, if required. All qualified non-competitive applicants and all qualified Merit Promotion applicants will be referred to the hiring manager for consideration. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration or your score may be lowered. Cheating on an assessment may also result in your removal from consideration. Applicants who include vulgar, offensive, or inappropriate language or information in their application package will be ineligible for further consideration for this position. Current or former displaced Federal employees who are surplus, displaced, or involuntarily separated have special priority selection rights under the Agency Career Transition Assistance Program (CTAP). To be considered under CTAP, you must be well-qualified, score at least 85 (i.e., meet the minimum qualification requirements, including any selective placement factors; education, and experience requirements), and be able to perform the duties of the position upon entry.