Summary
This position is located within the Health Information Management section at the St. Louis VA Medical Center. The primary purpose of this position is to maintain accessible health information and provide efficient service supporting direct and indirect patient care through the timely receipt, preparation, scanning, indexing, quality review, tracking, and disposition of health and administrative documents. The position supports the continued maintenance of the electronic health records system.
Duties
Duties and responsibilities include but are not limited to: - Performs duties related to the receipt, scanning, indexing, creation of notes when applicable, quality review, transfer, and destruction of health and administrative information. - Indexes each scanned document into the appropriate electronic application and associates the scanned document with the correct patient's electronic health record. - Ensures that all necessary health and administrative information meeting scanning criteria is integrated into the electronic health record through approved scanning software and hardware. - Uses VA and approved applications to scan, import, classify, and index paper and electronic source documents, including documents received from internal services and outside providers. - Prepares records for scanning by reviewing documents for proper patient identification and scan readiness, including removal of paper clips, staples, tape, and other items that interfere with scanning. - Sorts loose health record documents received daily, removes blanks and or duplicates, scans and indexes materials timely and within established guidelines, and makes the proper disposition of documents for unavailable records. - Maintains daily productivity logs and other workload tracking tools for scanning and indexing activities and makes them available to the HIM Supervisor or designee within established timeframes. - Tracks, retrieves, and performs follow-up activities on health records and document requests, including requests involving transfers between VA facilities or requests requiring verification of receipt and completion. - Coordinates record transfers, records follow-up, record scanning, and indexing functions with clinical and administrative team members. - Protects sensitive files from unauthorized release, loss, alteration, or deletion and logs off systems or otherwise secures workstations when leaving the terminal. Work Schedule: Monday-Friday from 8:00am-4:30pm Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: File Clerk (OA)/PD10467A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized
Requirements
You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.