Summary
This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Communications, (OC), Creative Services Group, Division of Internal Agency Communications. As a Health Insurance Specialist, GS-0107-13, you will develop internal communication campaigns that engage CMS employees, support the CMS mission, ensure clear and consistent messaging, and coordinate adherence to Agency brand standards.
Duties
Develops strategic communication campaigns designed to engage both new and existing CMS employees and connect staff more deeply to the CMS mission.
Ensures that all internal communications messaging and products intended for CMS employee audiences are clear, accurate, and consistent with external messaging.
Coordinates adherence to Agency brand architecture and standards in the development and execution of internal communications products.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Self-Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.