Summary
The Quality Management Consultant is directly responsible to the Chief of Quality Management (QM). The Quality Management Consultant works closely with assigned services/service line chiefs, nurse managers, committee chairpersons and hospital leadership. In addition, the Quality Management Consultant develops and uses collaborative relationships with other Health Care System disciplines to enhance the delivery of patient care to veterans and provide educational experiences for the staff.
Duties
Major duties include, but are not limited: Providing leadership in delivering and improving holistic patient care through collaborative strategies with others, evidenced through various performance measurement, performance improvement, and quality of care activities. Providing support to the assigned services/service chiefs/committee chairpersons in planning, integrating, modifying, implementing, and evaluating the on-going service/committee quality management program(s). Supporting/ collaborating on policy and program implementation strategies and provision of linkages for the Health Care System-wide quality management program. Serving as a facilitator and educator for administration, medical staff and service lines in meeting compliance with regulatory or accrediting agencies, VHA directives/handbooks, as well as, community healthcare standards. Participating in the development, planning, implementation, and evaluation of VHA and VISN, wide performance improvement and other related quality initiatives. Formulating/influencing policies of the Salem VA Health Care System and the service(s) /committee(s) assigned. Identifying care trends needing intervention to improve patient outcomes or reduce risk, supported by open collaboration with Patient Safety. Facilitation with focus on assigned service(s) and committee(s). Analyzing and reporting patient treatment data by procedure and outcome to identify clinical practice and resource patterns and trends. Comprehending and effectively analyzing the clinical content of patient care records and associated documents in terms of quality and appropriateness of care issues such as adherence to, or deviation from, accepted diagnostic and treatment protocols, including drug therapies and the presence or absence of expected outcomes. Developing programs which prepares for continuous readiness (i.e., preparation and development of educational training programs and materials, mock readiness surveys, patient tracer activities, etc.) for the area(s) of assignment. This includes the preparation of status reports; corrective actions with the service(s) /committee(s) to correct areas of risk in standards compliance. Other Quality related duties as assigned. VA offers a comprehensive total rewards package: VA Nurse Total Rewards Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: Monday-Friday, 8:00 am - 4:30 pm Compressed/Flexible: Not available Telework: Ad-hoc Virtual: This is not a virtual position. Relocation/Recruitment Incentives: No Authorized Permanent Change of Station (PCS): No Authorized PCS Appraised Value Offer (AVO): No Authorized
Requirements
U.S. Citizenship; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Must pass pre-employment physical evaluation/examination. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). You may be required to serve a probationary period. Complete all application requirements detailed in the "Required Documents" section of this announcement.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
How you will be evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy. Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following five dimensions of nursing: Practice, Veteran/Patient Driven Care, Leadership, Professional Development, and Evidence/Based Practice/Research. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.