Telework eligibleFederal

Revenue Officer (Collection Analyst)

Internal Revenue Service · Department of the Treasury

Internal Revenue Officer

Salary
$106,437–$172,980/year
Grade
13
Work location
Telework eligible · Charlotte Amalie, Virgin Islands; Christiansted, Virgin Islands; Guaynabo, Puerto Rico +17 more
Schedule
Tour of Duty: Monday - Friday, Day Shift Start and Stop times between 6:00am and 6:00pm.
Posted
Oct 13, 2026
Apply by
Oct 19, 2026
Category
Internal Revenue Officer

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Summary

WHAT IS SMALL BUSINESS SELF EMPLOYED? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Position(s) are to be filled in following area(s): SB/SE, Collection Operations, Headquarters Collection REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILS Please read the entire announcement and all the instructions before you begin an application.

Duties

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position. Provides advice and feedback to PSP Management and the Area Director on critical, sensitive, or confidential matters. Consults with senior management within the organization, and with staff analysts at higher levels within the agency on critical organizational or management issues affecting operating programs. Develops and presents complete plans for activities assigned, and coordinates programs or program segments and related procedures. Has a significant role in and substantive impact on the establishment and monitoring of Area policy for segments of SB/SE Collection operations programs. Coordinates with Area management to implement the policies established by National Headquarters. May participate in formal or informal studies, either on own initiative or as directed by the supervisor. Formulates project proposals, makes recommendations on priorities, scope, timing and techniques for consideration and decision by the supervisor. Implements, plans and prepares draft program documents, technical material and other guidance related to ongoing programs, or in order to implement new programs. Conducts special studies and analyses of data to evaluate program accomplishments. Reviews and analyzes statistical reports and develops other information to identify trends, deficiencies, potential problem areas and the impact of new programs having broad impact on collection activities, making recommendations to Area management in relation to the trends, problems, new programs, etc. STANDARD POSITION DESCRIPTIONS (SPD): PD95603 Visit the IRS SPD Library to access the position descriptions.

Requirements

Probationary Period - A person who is required to go through a probationary period and then is transferred, promoted, demoted, or reassigned before he or she completes such period is required to complete the remainder of the probationary period in the new position Government Credit Card - Obtain and use a Government-issued charge card for business-related travel. ADDITIONAL REQUIREMENTS SHOWN IN QUALIFICATIONS SECTION

Education

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions. We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).

How you will be evaluated

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. Applicants who disqualify themselves will not be evaluated further. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): CollectionTechniques Data Analysis Influencing/Negotiating Oral Communication Project/Program Management Writing Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. A quality group rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level groups, Best Qualified, Highly Qualified and Qualified. Referral: Eligible applicants rated in the highest quality group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site. Performance Appraisal and Awards - Will not be used in determining your overall rating. Any performance appraisal/evaluation and award documentation you provide will be forwarded to the selecting official. The selecting official will review this documentation and give it due weight consideration during the overall selection process. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as "well qualified" to receive special selection priority.

About this listing

Internal Revenue Service has 40 open listings on the site: all telework eligible. This one is telework eligible, based in Charlotte Amalie, Virgin Islands and 19 other locations. See all Internal Revenue Service listings, or read what fully remote and telework eligible mean.

Advertised pay is $106,437 to $172,980 a year. That covers GS-13 on the General Schedule, where pay also depends on step and locality; how GS pay works.

This announcement is open for 6 days, from Oct 13, 2026 to Oct 19, 2026. Among currently open federal postings, the typical advertised window is about 14 days. As of Oct 15, 2026, it closes in 4 days.

Who can apply: federal employees eligible for career transition programs and employees of the hiring agency. This announcement is not open to the general public. The announcement's "This job is open to" section has the exact eligibility rules.

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