Summary
This position is located in the Office of Compliance (EXC), Division of Regulatory Enforcement (CRE). The Division assesses consumer products for compliance with mandatory safety standards and takes enforcement action to prevent noncompliant products from entering or remaining in U.S. commerce. It collaborates with manufacturers, importers, consumer advocates, and government agencies and provides guidance on federal product safety requirements.
Duties
As a supervisor in CRE, you will be responsible for managing and leading a team of employees who examine and assess product compliance with various standards and take enforcement action when products do not meet those standards. Your responsibilities include: Establishing priorities and assigning work to your team members; Supervising employees in completing high quality work in a timely manner that is consistent with established processes; Ensuring strategies are well-developed and implemented effectively, and significant matters requiring management review are elevated; Developing procedures and policies to promote efficiency; Supervising negotiations with companies and the development of corrective action plans, directly participating in more difficult cases; Developing and overseeing regulatory compliance programs to assess product and industry compliance with existing or new/modified requirements; Working collaboratively with staff in other CPSC offices to promote the agency's mission; Developing and implementing strategies to address industry-wide product safety problems; Supervising dissemination of technical and legal guidance; Collaborating with other management officials to allocate resources needed to support the Division's activities.
Requirements
Must be a U.S. Citizen. This is a Public Trust Position. Employment in this position requires a background investigation. If you are selected and cannot meet the criteria requirement for the pre-employment waiver and/or a favorable suitability determination within a reasonable period of time due to disclosed or undisclosed background issues, the employment offer may be withdrawn. If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Please see http://www.sss.gov for more information. Selectees will be required to complete a "Declaration of Federal Employment", (OF-306), prior to appointment and the appropriate background investigation forms to determine suitability for Federal employment. False statements or responses on these forms can jeopardize your employment opportunity and subject you to disciplinary action, including removal from Federal service. The selectee will be required to complete a Personal Identity Verification (PIV) process that requires two forms of identification from the I-9 Form. We will compare information provided on the I-9 Form to records available from the U.S. Department of Homeland Security. The system confirms employee's identity and eligibility to work in the United States. Learn more about E-Verify, including your rights and responsibilities. You will be required to serve a 1-year supervisory probationary period. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period (depending on your status) during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the CPSC; whether your continued employment would advance organizational goals of the CPSC or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Education
This position does not have a mandatory education requirement. There is no substitution for specialized experience at this grade level.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. If you meet the minimum qualifications, you will be rated on the extent and quality of experience relevant to the duties of the position by a Subject Matter Expert (SME). You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Customer Service Decisiveness Flexibility Interpersonal Skills Problem Solving Resilience Based on agency resources, a subset of those submitting complete application packages and completing the online assessment will move on to the next phase of the process. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13087289 RESUME: All applicants are required to submit a resume limited to two (2) pages (i.e., 1 page that is double-sided or 2 pages that are one-sided each) showing all relevant experience. CTAP/ICTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating (Rating of at least 90 out of 100). Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, salary, duties performed for each position, and if the position is/was in the Federal government, you should provide the position series and grade level/pay band.