Summary
This position is located in the Small Business Administration, Office of Capital Access in Citrus Heights. The incumbent serves as the Director of the assigned Loan Operations Center and is responsible for the direction of loan processing, servicing, liquidation, and collection of the Center for a nationwide loan program.
Duties
As a/an Supervisory Loan Specialist at theGS- 1165-15, some of your typical work assignments may include: Performs the full range of managerial duties and responsibilities in directing all work of assigned Center, including the development of long-range goals and objectives, establishing priorities, determination of resource needs, and effective allocation of resources. Create programs for improving work processes in an organizational unit engaged in commercial or residential loan origination, servicing or liquidation transactions. Reviews staffing requirements for the Center, justifying additional staffing as required; Prepares position descriptions, performance standards, and evaluates performance of Loan Operation Center employees. Cultivates a culture of employee engagement; Establishes and communicates vision and long-term goals to Center employees; involves employees in the formulation of Center goals and initiatives, as appropriate; Communicates regularly on progress toward organizational goals. Initiate and manage multiple actions to improve operations or reduce costs within the office.
Education
There is no education substitution for this grade level.
How you will be evaluated
Applicants meeting basic eligibility requirements will be further evaluated based on additional assessments. One of these assessment is USA Hire. Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your USA Hire assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. The assessments relate to the following Competencies required to do the work of this position: Leadership Performance Measurement Managing Human Resources Communication In order to be considered for this position, you must complete all required steps in the process. One of the required assessments for this position is an online assessment that measures critical general competencies required to perform the job. The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.