Summary
This position is located in the Reception and Processing (RAP) Unit, in the Office of Community Supervision and Intervention Services (OCSIS), at the Court Services and Offender Supervision Agency (CSOSA). The Agency works closely with the criminal justice system and community partners to provide comprehensive services that support the fair administration of justice, enhance public safety, prevent crime, and reduce recidivism.
Duties
Oversee offender intake and processing activities, including reviewing court, parole, and supervised release documents, and ensuring accurate data entry into criminal justice systems such as SMART, WALES, NCIC, CIS, JUSTIS, and SENTRY. Conduct research and analyze offender background information to verify identity, reconcile criminal history records, and support development of supervision plans. Prepare investigative summaries and initial supervision documentation used by Community Supervision Officers in case planning. Coordinate offender processing requirements, including DNA sampling, orientation scheduling, referrals, and assignment to specialized supervision teams. Provide technical guidance and information to Community Supervision Officers and criminal justice partners regarding offender history, case discrepancies, and available resources. Assist in the development and interpretation of policies and procedures governing RAP Unit operations. Supervise a team of GS-7 to GS-11 specialists, including assigning work, evaluating performance, resolving complaints, administering minor disciplinary actions, approving leave, and mentoring staff. Promote and support Equal Employment Opportunity principles and ensure fair, equitable work practices within the unit.
Education
Education is not substitutable for specialized experience at this grade level.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.