Summary
View Common Definitions of terms found in this announcement. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office of Human Capital, Human Resources Operations Center., in Irving, Texas. These are non-bargaining unit positions.
Duties
The incumbent must be a customer service professional who can work in a fast-paced and dynamic work environment. Things happen quickly and continuously in this position, and the incumbent will find the need to move from one task to another without much time in between or juggling multiple duties at the same time. This position is located within the Department of Homeland Security (DHS), Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC), Staffing Unit. The primary purpose of this position is to serve as a Human Resources (HR) Assistant (Recruitment & Placement) providing a full range of recruitment and staffing support and assistance. As a Human Resources Assistant, at the full performance level, you will perform the following duties: Review and process a full range of personnel actions and requests including reassignments, career ladder promotions, change to lower grade; Conduct basic research and complete various administrative requests and personnel actions to ensure they are consistent with legal and regulatory requirements; Utilize various HR tools and systems to include USASTAFFING, Onboarding Manager, Electronic System for Personnel (ESP) and Position Description Library to initiate recruitment and hiring actions; Maintain and track recruitment and placement information, reports, records, and documents; Provide excellent customer service and respond to actions in a timely manner and in accordance with hiring procedures and timelines; Apply a comprehensive body of human resources rules, procedures, and technical methods concerning recruitment and placement sufficient to: conduct recruitment/examining activities for common lower-grade positions; make appropriate modifications to standard announcement(s); review applications to assess applicants' basic qualifications; prepare appropriate certificate; take appropriate action upon selection. Note: One or more positions may be filled using this vacancy announcement. Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
How you will be evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. Direct Hire Authority: These positions will be filled through the Office of Personnel Management's Direct Hire Authority. The "Rule of Three", Category Rating and Veterans Preference will not apply to this vacancy. For more information on Direct Hire Authority, please see: OPM Direct Hire Fact Sheet. Veterans: Although the Direct Hire Authority permits hiring without regard to Veterans Preference, applicants who are eligible for Veterans Preference are still encouraged to include that information in their application and submit supporting documentation (i.e. DD-214, or other substantiating documents). Staffing Policy View information on veterans' preference. Federal Career Transition Assistance Plan (CTAP/RPL/ICTAP) Eligibles: If you have never worked for the federal government, you are not eligible for consideration as a CTAP, RPL, ICTAP candidate. Visit the OPM website for information on eligibility and how to apply as a CTAP, RPL, or ICTAP candidate. To exercise selection priority for this vacancy, CTAP/RPL/ICTAP candidates must meet the basic eligibility requirements, specialized experience, all selective factors, and be placed in the well qualified category for this position. In addition, you must submit the supporting documents listed under the required documents section of this job announcement.