Summary
This position is located within the Bureau of Diplomatic Technology, under DCIO for Enterprise Infrastructure, Regional Diplomatic Technology Center (DT/EI/RDTC). DT/EI delivers IT services for overseas operations, advocates policy adoption, and manages infrastructure. The incumbent provides technical, administrative, and systems support to overseas Posts, and as part of the DT Rover Program, helps establish new Posts, travels worldwide on TDY, and serves as sole on-site IT Specialist.
Duties
Ensures successful completion of system modifications and enhancements.
Redesigns systems to accommodate changes in user requirements, regulations, policies, legislative changes or new technology.
Maintains accountability for the continuing functionality of systems at overseas Posts and the enterprise LAN that supports Department-wide, mission critical functions.
Exercises responsibility for the installation, testing, operation, troubleshooting and maintenance of IT hardware and software systems.
Provides technical advice to other specialists and managers on implementing new or enhanced IT systems, including on-the-job training regarding new and revised methods and techniques for resolving IT issues.
Provides additional support to leadership throughout the Bureau and Department, as needed.
Education
Education requirements do not apply to this vacancy announcement.
How you will be evaluated
The evaluation process consists of the ApplyGov Competency Based Assessments for which applicants will be assigned a score between 70 and 100. A resume review will be conducted for minimum qualification requirements, as described in the “Qualifications” section of this announcement, of applicants found to be among the top qualified candidates based on assessment scores. Resumes longer than two pages will be deemed ineligible and will not be considered further. You will be assessed on the following job-related competencies (knowledge, skills, abilities, and other characteristics): Non-Supervisory: Oral Communication, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Orientation, Customer Service, Attention to Detail and Self-Management. Set aside at least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections that must be completed within the allotted timeframe. Your score from the external assessment Non-supervisory will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further consideration. Your qualifications will be evaluated on the following competencies: Knowledge of secure communications concepts, principles, practices, devices, methods, services and facilities. Knowledge of a broad range of IT disciplines, processes, and standards, e.g., systems and network administration Knowledge of the assigned Post's operational, administrative, budgetary procedures and processes, and Information Management Center. Ability to communicate orally and in writing to deal with other IT specialists and end -users to resolve conflicts. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Overstating your qualifications and/or experience in your application materials may result in your removal from consideration. Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's CTAP & ICTAP eligibility website for more information. You must be rated in the Well-Qualified category and submit supporting documents under the required documents section of this announcement to receive selection priority consideration. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualifications, and demonstrate proficiency in some, but not all major aspects of the position. You may preview questions for this vacancy.