Summary
This position is in the Department of Labor Office of Inspector General (OIG), Office of Management and Policy (OMAP), Division of Technology (DIT), Branch of Information Systems and Security (BISS). The incumbent serves as a senior Information Technology Specialist responsible for planning, coordinating, implementing, securing, operating, troubleshooting, and maintaining IT systems and services that support the OIG mission, including on premises, cloud, and hybrid IT environments.
Duties
Administers, secures, and maintains OIG IT systems, networks, servers, and endpoint devices across on-premises, cloud, and hybrid environments, ensuring systems remain available, functional, secure, and operating efficiently to support OIG mission requirements. Administers and monitors implementation of Agency IT security-related policies, practices, and standards and how these interfaces with those of the Agency-line programs. Plans, coordinates, and implements the deployment of new or modified hardware, software, network services, and cloud infrastructure, developing implementation plans, test plans, and back-out procedures to ensure successful integration with existing systems and minimal operational disruption. Analyzes, diagnoses, and resolves complex technical problems spanning multiple IT domains - including systems administration, network operations, endpoint management, cloud services, and security configuration - by identifying root causes and implementing effective corrective actions. Monitors systems resources, including performance, capacity, availability, serviceability, recoverability, and continuity of operations. Identifies trends, risks, and emerging operational issues; recommends improvements to increase reliability, security, and efficiency. Implements and maintains IT security controls and procedures, including access management, vulnerability and patch management, configuration hardening, and audit/remediation support, in accordance with federal, Departmental, and OIG information security requirements. Serves as a technical authority and project coordinator, providing expert advice and guidance to management, IT staff, contractors, and end users, and coordinating with stakeholders on IT planning, acquisitions, and implementation of new capabilities. Plans, implements, administers, and secures cloud-based and hybrid IT infrastructure and services, performing cloud configuration, resource and access management, network integration, monitoring, backup and recovery, and optimization in accordance with federal, Departmental, and OIG requirements. Other Information: This position will not be filled until the Department's Placement Assistance Programs have been fully utilized. This position is outside the bargaining unit. Relocation Incentives are not offered. No Permanent Change of Station Funds (PCS) will be offered.
Education
There is no substitution of education for the required specialized experience at the GS-13 level.
How you will be evaluated
Applicants meeting the eligibility and minimum qualification requirements will be referred to the selecting official. Rating/ranking and veterans' preference does not apply to this position. You may preview questions for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/13087767 The information you provide may be verified by a review of your paid, unpaid, and volunteer experience, as it demonstrates the competencies or skills required for the position to be filled. Your evaluation may include an interview, reference checks, or other assessment conducted by HR specialists, subject matter experts, or panel members and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc.). USA Hire You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Customer Service Decision Making Flexibility Influencing/Negotiating Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. Under the authority of direct hire recruitment, evaluation factors are a tool to gauge one's proficiency in relevant competencies, but will not be used to determine who will be referred to the hiring manager for consideration. All candidates who have provided a complete application and meet the basic and minimum qualification requirements will be referred for consideration. INFORMATION FOR ICTAP/CTAP ELIGIBLE(S) ONLY: If you are eligible for special priority selection under ICTAP/CTAP, you must meet the basic and minimum qualification requirements for this position to receive consideration. Be sure to review the eligibility questions to reflect that you are applying as an ICTAP or CTAP eligible and submit supporting documentation.